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Terms and condition



Terms and Conditions for Flavor Fly Multi Restaurant Food Ordering System

Effective Date: 10/01/2023

Welcome to Flavor Fly, a multi-restaurant food ordering system developed and maintained by Review India. By accessing or using the Flavor Fly platform (website, mobile app, or related services), you agree to abide by the following terms and conditions. Please read these terms carefully before using our services.

1. Introduction

Flavor Fly is an online platform that allows users to order food from various restaurants. The platform is developed and maintained by Review India. By using this platform, you agree to comply with these Terms and Conditions and our Privacy Policy.

2. Services Provided

Flavor Fly offers the following services:

  • Online food ordering from various restaurants
  • Delivery and tracking of orders
  • Payment processing

3. User Responsibilities

  • You must be at least 18 years old to use the Flavor Fly platform.
  • You agree to provide accurate, current, and complete information when creating an account and placing an order.
  • You are responsible for maintaining the confidentiality of your account credentials.
  • You agree to use the platform solely for lawful purposes.

4. Order Process

  • The platform allows users to browse restaurant menus, place orders, and pay for food items.
  • Once an order is placed, it cannot be canceled or modified unless explicitly stated by the restaurant or the platform.
  • The platform will attempt to deliver orders within a reasonable time frame, but cannot guarantee delivery times.

5. Payments

  • All payments are processed through secure payment gateways.
  • Prices for food items are displayed on the platform and may be subject to change without prior notice.
  • You agree to pay for all orders placed through the platform.

6. Delivery

  • Delivery times are estimates and may vary depending on restaurant availability, location, and other factors.
  • You agree to provide accurate delivery details. Flavor Fly or its delivery partners are not responsible for delays caused by incorrect or incomplete delivery information.
  • In case of delivery issues, you should contact Flavor Fly support.

7. Cancellation and Refunds

  • Refunds may be provided only in cases where the food or service is not provided as described or if there are technical issues.
  • Cancellations may only be possible within a limited time frame after placing an order.

8. Privacy Policy

  • Flavor Fly respects your privacy and is committed to protecting your personal information. Please review our Privacy Policy to understand how your data is collected, used, and protected.

9. Limitation of Liability

  • Flavor Fly is not liable for any loss, damage, or injury arising from the use of the platform or the services offered.
  • We do not control the quality of food or service provided by the restaurants. Any issues should be addressed directly with the restaurant.

10. Intellectual Property

  • All content, logos, designs, and trademarks related to Flavor Fly are the property of Review India. You are not permitted to use any of our intellectual property without prior written consent.

11. Modification of Terms

  • Flavor Fly reserves the right to modify or update these terms at any time. Any changes will be posted on the platform, and you will be notified of significant changes.

12. Contact Information

If you have any questions or concerns about these terms, please contact us:

  • Phone: +91 731 460 0681, +91 806 518 4186, 033-66454959, +91 628 929 5096
  • Email: support@reviewindia.org, sales@reviewindia.org

13. Starting Your Own Food Delivery Venture

If you are interested in starting your own food delivery venture, feel free to contact us. We offer development and support services for businesses looking to launch their own food delivery platform.

By using the Flavor Fly platform, you acknowledge that you have read, understood, and agree to abide by these Terms and Conditions.